Question: 1 . Identify the services or programs to be included in the cost and profitability analysis. 2 . Examine the costs listed in Table 2

1. Identify the services or programs to be included in the
cost and profitability analysis.
2. Examine the costs listed in Table 2.
a. Identify the direct costs associated with each service or
program.
b. Which costs would be organization-sustaining costs?
Provide an argument for or against assigning these
costs to services or programs.
3. Identify the broad activity categories and create cost
pools by assigning the costs from Table 2 to the pools.
4. Identify the cost drivers that have a causal relationship to
the activity cost pools created in Question 3.
5. Calculate the activity or cost-driver rates for each cost
pool. Note: You should develop rates that will allocate
costs to ACDC programs and/or tenants only. You should
not allocate any costs back to general administration.
6. Using the services or programs identified in Question
1, determine service or program revenues, assign the
costs to the service or programs, and calculate service or
program profitability. A spreadsheet may be helpful with
this task.
7. Based upon your calculations in Question 6, which
services or programs are operating successfully? What
appears to be the determining factor in whether the
service or program is profitable?
 1. Identify the services or programs to be included in the

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