1. Identify the steps and construct a flow chart: Scheduling a meeting

2. Construct a Pareto chart using the following data:

Home Final Inspection Issues

Defect Type	Occurrences	Defect Type	occurrences
Damaged walls	13	Doors	14
Exterior paint	5	HVAC	11
Plumbing	33	Roof	3
Caulking	28	Masonry	2
Electrical	25	Interior paint	61
Cabinetry	12	Landscaping	16
Woodwork	46	Fixtures	7

3. Your team has been given the charter to make recommendations for improving the cleanliness of the company's restrooms. Compile a list of ideas and construct a cause-and-effect diagram incorporating all of these ideas. You should have a minimum of 25 ideas and each of the 4/5ms should be covered.