Question: 1 Identify three different instruments or tools used to collect feedback from clients. 2 What information doeseach instrument or tool collect about the client? 3

1 Identify three different instruments or tools used to collect feedback from clients.

2 What information doeseach instrument or tool collect about the client?

3 What information doeseach instrument or tool collect about the way the organisation/product/service satisfied their needs?

4 In what ways doeseach instrument or tool allow the client to provide feedback about the organisation/product/service?

5 Overall, is each of the instrument or tool an effective method of collecting up-to-date and relevant feedback? If yes, why? If no, then what suggestions would you make for improvements?

Step by Step Solution

There are 3 Steps involved in it

1 Expert Approved Answer

Step: 1 Unlock blur-text-image

Question Has Been Solved by an Expert!

Get step-by-step solutions from verified subject matter experts

Step: 2 Unlock

Step: 3 Unlock

Students Have Also Explored These Related General Management Questions!

What you have to do This assessment will give you the opportunity to observe the processes of effective client contact and communications and then make comment on how effective they were in assisting...

Observe two client transactions where you are the client. Use the template/checklist to evaluate the effectiveness and suitability of the methods used by the customer service person undertaking...

i need some one toanswering these three questions. make sure to include apa format for the information pretty straight forward. Attached below are the chapters. Chapter 7: 7.2 #2 (p. 168) Chapter 8:...

Chapter 7:7.2 #2 (p. 168) Chapter 8:8.2 #3 (p. 205) Chapter 9:9.2 #1 (p. 225) a., b., and c. (for c., only answer the adjustable rate mortgage part Chapter 7 from Personal Finance was adapted by The...

\fContents BSAS BROADCASTING STANDARDS AUTHORITY TE MANA WHANONGA KAIPAHO THE NEED FOR UNDERSTANDING USE OF MOVING RESEARCH VULNERABLE FILTERING FORWARD COMMUNITIES TECHNOLOGY AND TIMEBANDS COLMAR...

1. Identify the different channels of communication (face-to-face, electronic, events, etc.), used in the CLS employee communication program and the messages that seemed intended in the different...

1. Identify the different audiences included in CLS's employee communication programs and explain why these groups were important to achieving agency goals. Case study: Communicating with an...

1. Identify the different audiences included in CLSs employee communication programs and explain why these groups were important to achieving agency goals. Case study: Communicating with an...

5, Putting Together an Evaluation Matrix An evaluation plan is a written document that describes the cWill/mat\Questions to ask yourself when putting together an evaluation matrix: Evaluation...

Q.22 Given in the figure are two blocks A and B of weight 20 N and 100 N respectively. These are being pressed against a wall by a force F as shown in figure. If the coefficient of friction between...

Connect to www.amazon.com on a web browser. Required Identify the data items that are collected and processed by Amazons web interface as part of selecting and placing an order for a book. How might...

Explain the term "product mix" or "sales mix."

Suppose that a packet s payload consists of 1 0 eight - bit values ( e . g . , representing ten ASCII - encoded characters ) shown below. ( Here , we have arranged the ten eight - bit values as five...

8. Briefly discuss the demand and supply factors that contribute to rising health costs. Specify how (a) asymmetric information, (b) fee-for-service payments, (c) defensive medicine, and (d) medical...

1. Why would increased spending as a percentage of GDP on, say, household appliances or education in a particular economy be regarded as economically desirable? Why, then, is there so much concern...

4. What are the implications of rapidly rising health care prices and spending for (a) the growth of real wage rates, (b) government budgets, and (c) offshoring of U.S. jobs? Explain LO24.2