$1.$ Imagine that youre a human resources manager for Graeters. If you were writing the job specification for an entry$-$level, part$-$time employee who will serve customers in one of the scoop shops, what qualifications would you include, and why?$2.$ Food production facilities like the three Graeters factories must comply with strict regulations to ensure purity and safety. What kinds of teams might Graeters use in these facilities, and for what specific purposes?$3.$ Graeters is currently a nonunion company. How might the experience of working there change if a union were to be introduced?