1. Imagine you work for the team of marketing and enrollments within a university, and the director has asked you to assess the possibility of adopting "Chatbots" (e.g., embedding this tool into the homepage) to enhance communication with existing and potential students, which can be an intervention that increases the university's effectiveness. With the insights that you obtained this week regarding internal and external consulting, tell us how you would seek and manage consultation to make a decision on whether or not to adopt Chatbots.

2. Let's assume you have been tasked with developing a training program to equip a number of your company's managers with some practical knowledge and skills related to OD Consulting. List 5-8 concepts that you would incorporate into this training program and briefly justify each.

Note: Please post your original response by Wednesday and respond to at least 2 peers by Sunday. In addition, follow APA guidelines and cite at least 1 resource to support your discussions; be sure to include a reference section at the end of your post.