Question: 1. In diagnosing a problem, it is always necessary to be on guard against mistakenly labeling a problem symptom as the problem itself. What is

1. In diagnosing a problem, it is always necessary to be on guard against mistakenly labeling a problem symptom as the problem itself. What is most likely to happen if what is addressed is a problem symptom and not the causal problem? 

2.  What are the differences between the power of personality and the power conferred by positional authority? And does the successful supervisor need one or the other or both?

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