#1. In your own words, define values and explain the different types of values.

#2. Identify and explain the three types of value conflict.

#3. What are your own work values, as related to your job and career?

#4. Using your current (or past employer) as an example, can you identify the values of the business, organization, owners, and/or leaders?

#5. If you are conducting a job interview with a company, how can you learn about the values of this potential employer?

#6. For the same job interview example, what would your response be if some of the values of the potential employer did not align with your values? For example, if the potential employer is not as environmentally aware and responsible as you believe they should be, would you still be interested in this company?

#7. In your own words, define emotions and explain the four important elements of emotions.

#8. Why is it important for managers to understand the role of emotions?