1. _________ is a process to procure services or materials through spot purchases, and electronic online catalogs.

2. People involvement is critical to the success of _________ in any organization.

3. Define logistics management, and highlight some of its critical features that encourage healthy trade relations.

4. What are the responsibilities of freight forwarders?

5. Briefly describe the cross-functional roles that are managed by a supply chain manager within an organization.

6. What are the main managerial and interpersonal characteristics necessary for supply chain managers?

7. Explain the difference between outbound and inbound logistics.

8. List some of the major issues faced by the companies in logistics management while handing international business.

9. How can supply chain managers help an organization in improving its relationships with vendors and customers?

10. List four critical duties performed by supply chain managers within an organizational setting.