1. Is the conflict relational, content, or are there elements of both? Also, identify which specific types of relational and/or content conflict exists. Explain.

2. Using Fisher and Urys method of principled negotiation, if you were Martin, how would you separate the people from the problem?

3. Using Fisher and Urys method of principled negotiation, what are the underlying interests of Bradley and Sanjay? Explain

4. Using the Thomas-Kilmann conflict styles, how would you characterize Sanjays and Bradleys conflict styles? Explain.

5. How could Martin use fractionation and face saving in attempting to resolve this conflict? (

The five members of the Web programming he is going to be. Because he and Martin work department at a marketing company are being very closely on a number of projects, Bradley relocated to a new space in their building. The feels he should be in the cubicle next to Martin, move came as a big surprise; the head of the rather than the one farthest away. company decided to cut costs by leasing less space, and with just a few days' notice, the Sanjay is also upset. He is in the middle cublcle department was relocated. with Rosa and Kris on either side of him. Rosa and Kris used to have desks next to each other in the bigger space and would banter back and forth with one another while working. Now thet they are in the row of cubicles, they still try to chat with one another, but to do so, they collaborate with one another. The new office space. When Martin offers to let him trade space has a row of five cubicles along a wall in places with Bradley as a solution, Sanjay says a long, narrow room. Four of the cubicles have he doesn't want to give up his window. windows; the fift, which is slightly larger than the others, is tucked into a windowless comer. Martin leaves everyone where they are. He hasn't The cubicle walls are 6 feet tall, and when they told them, buthe purpasely put Sanjoy between are at their desks working, the programmers Rosaand Kris in orderto discourage their constant can no longer see one another. chatting, which he vieved as a time-wasting The team leader, Martin, assigned the cubicles better for Bradley because he has more computer that each programmer has moved into. He equipment than the other programmers. put himself in the first cubicle with Roso, Sanjay, and Kris in the next three cubicles with During the next two months, the Web windows. Bradley was given the larger cubicle programming department starts to experlence in the corner. alot of tension. Sanjay seems to be in a bad Bradley is the first to complain. When he sees start chatting with each other over the cubicles, his new space, he goes to Martin and asks for a he asks them loudly. "Will you please just work different cubicle, one with a window. He argues and stop shouting to each other?" or says that he has been employed there longer than sarcastically. "I'm trying to work herer' As a the other programmers and should get to result, either Rosa or Kris will leave her cubicle choose his cubicle rather than be told where to walk down to the other's space to chat, having conversations that last longer than their will try to solve it himself. Often, Martin won't old bantering back and forth used to. even know there is a problem that needs to be Bradley stays in his corner cubicle and avoids solved until Bracley realizes he can't solve it talking to the other programmers. He believes alone and the problem becomes a crisis. that Mortin purposely gave him what Bradley The only time all five of the programmers perceives is the worst cubicle but doesn't know actually see one another is in weekly staff what he did to deserve being treated this way. meetings, which are held in a conference room He is resentful of the other staff members who with a large table and a dozen chairs. In their heve windows in their cublcles and feels like old space, they didn't have weekly meetings Martin must think more highly of Rosa, Kris, and because they were able to talk about projects Sanjay than he does of Bradley. As Bradley and schedules with each other whenever it was observes Rosa and Kris spending more time needed. In their new staff meetings, it seems like taking and less time working and the crabbiness Martin is doing all the talking. Rosa and Kris sit from Sanjay, he becomes very upset with Martin. on one side of the table and try to ignore Sanjay it seems Martin is rewarding the programmers behave the worst! who sits by himself across from them. Bradley sits at the far end of the table at least two chairs Bradley becomes even more reclusive at work away from everyone else. and avoids taking to the other programmers, After another unproductive staff meeting where especially Martin. He communicates with them no one spoke or looked at one another, Martin mainly by email messages, even though he's sits at the head of the conference table after the only a few yards away from some of them. He no other programmers have left with his head in his longer collaborates closely with Martin; instead hands. He doesn't know what has happened he tries to work on projects without involving to the cohesive team he used to lead and why Martin. Unfortunately, if he encounters a things changed, It seems absolutely ridiculous to problem that he needs Martin's help for, Bredley him that this is all about space