Question: 1 ) Is this idea true or false: A lack of trust is a consequence of a lack of clarity around expectations and accountabilities. A

1) Is this idea true or false:
A lack of trust is a consequence of a lack of clarity around expectations and accountabilities.
A. TRUE
B. FALSE
2) Is this idea true or false:
An IT-business partnership can flourish without senior management participation.
A. TRUE
B. FALSE
3) Is this idea true or false:
By operating IT like-a-business, the businesss expectations of IT are met.
A. TRUE
B. FALSE
4) Is this idea true or false:
Being technically competent is sufficient to have credibility with the business.
A. TRUE
B. FALSE
5) Is this idea true or false:
The most effective way to build trust is through effective governance
A. TRUE
B. FALSE
MEDIUM
Type: MR
6) Select all the statements below that do not describe the traditional business-IT partnership.
A. Ill will
B. Misunderstanding
C. Supportive
D. Symbiotic
E. None of the above
Type: MR
7) Select all the generic roles below that are not assumed by IT.
A. Architecture builder
B. Customer support
C. Project coordinator
D. Strategy builder
D. Technological leader
F. None of the above
Type: MR
8) Select all the outcomes below of a complex relationship.
A. Deferred decision-making
B. Difficult communicating
C. Excessive meetings
D. Unclear accountabilities
E. Unclear expectations
F. None of the above
Type: MR
9) Select all the assumptions below that business does not make about IT.
A. Business and IT are equal partners
B. Business can do IT better
C. IT is a necessary evil
D. IT is a support, not a partner
E. IT rules
F. None of the above
10) Choose the term below that best completes this sentence:
Problems arise when the espoused by IT conflict with those of the organization or a part of
the organization.
A. Assumptions and values
B. Expectations and estimates
C. Governance
D. Priorities and preferences
E. Strategy and vision
F. None of the above
Type: MR
11) Select all the characteristics below that are not part of an Ideal IT-Business partnership.
A. A blurred line between business and IT
B. Business assumptions of IT tend to cluster into patterns
C. Mutual recognition of IT value
D. The business is often disengaged from IT work
E. The partnership varies by individual, process, and function at multiple levels
F. Trust between the two groups
G. None of the above
Type: MR
12) Select all the characteristics below that are not part of the real IT-Business partnership.
A. A blurred line between business and IT
B. Business assumptions of IT tend to cluster into patterns
C. Mutual recognition of IT value
D. The business is often disengaged from IT work
E. The partnership varies by individual, process, and function at multiple levels
F. Trust between the two groups
G. None of the above
Type: MR
13) Select all the methods below in which senior management enables a successful IT-business
partnership.
A. Authorizing managers to engage in the IT-business partnership
B. Incentivizing participation in the IT-business partnership
C. Modeling the expected behavior
D. Outlining the process to produce results
E. Setting the tone and direction
F. None of the above
Type: MR
14) Select all the items below that are not part of the hierarchy of business needs of IT to deliver real
business value.
A. Competence
B. Credibility
C. Openness
D. Relationship
E. Technical capability
F. None of the above
15) Choose the phrase below that best completes this sentence:
Keeping agreements and acting with integrity, honesty, and openness are essential for maintaining
.
A. relationships
B. partnerships
C. credibility
D. contracts
E. None of the above
16) Choose the phrase below that best completes this sentence:
is essential for both superior performance and for developing the collaborative
relationships that lead to success.
A. Collaboration
B. Competence
C. Partnering
D. Professionalism
E. Trust
F. None of the above

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