1) It is normal and expected to learn as you go and progress in maturity at both the individual and enterprise levels. Which of the following stages is the most mature in BPM adoption?

Select one:

a. The analysis stage in which the organisation develop the insights of the business processes.

b. The ad-hoc stage in which the organization does what it takes to get the job done.

c. The understanding stage in which the organisation periodically gathers and evaluates metrics.

d. The integration stage in which workflow applications and other IT systems are integrated.

e. The automation stage in which workflow applications are used.

2) In a process, a transient entity that proceeds through the activities and finally exits the process as finished output is called a/an __________________.

Select one:

a. input or output

b. activity

c. flow object

d. event

e. resource

3) Which of the following statements about BPM is correct?

Select one:

a. BPM always changes a business process radically.

b. BPM can replace EAI to provide cross system accessibility.

c. Loss of control is considered a limitation of BPM and is a big concern of senior executives.

d. An incremental implementation of BPM provides benefits from day one.

e. BPM is a packaged application that directly provides domain level functionality.

4)In BPMN, a __________ represents the interactions between a private business process and another process or participant. Only those activities that are used to communicate outside the private business process, plus the appropriate flow control mechanisms, are included in the abstract process. All other internal activities of the private business process are not shown in the process.

Select one:

a. abstract (public) process

b. private (internal) business process

c. workflow process

d. collaboration (global) process

e. sustainable business process