1

KVIS (or key value indicators) should be determined for each business outcome, according to your text. but do not relate back to customer needs.?

2

implementing the Performance Improvement Measurement Technique, the perspectives of the Board of Directors need to be incorporated.

3

Transforming Business with Program Management"?

Select one:

a. Outcome sustainment and measurement.

b. Outcome initiation

c. Outcome delivery tracking.

d. Outcome definition and validation

4

The text recommends that benefits realization goals are mapped to SMART principles.

5

Is it true that SMART stands for Specificity, Marketable, Attainable, Relevant, Time frame?

6

The roles and responsibilities of the major players in program governance ( project manager, program manager, steering committee and executive sponsor) are based on two factors - Business Impact/Business Change and Issue Severity/Risk Level. Which two roles are responsible for the decisions with both the highest business impact and highest issue severity level?

7

Which two roles are responsible for the decisions with both the highest business impact and highest issue severity level?

8

Is it true that in the 2013 Forrester Article, Next-Generation Portfolio Management: Strategic, Lean, and Delivery-Enabled, 70% of the over 3,600 budget decision-makers survey agreed that IT hinders or is neutral in accelerating business success?

9

In the process of developing a program management model, the text suggests that a "straw model" be created first, a "rough draft" that can be used to encourage discussion and analysis. However, it can create problems of its own. Which of the following are listed as possible problems?

10

Is it true that Program Resource Management is focused on balancing resource needs, which only includes people?