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Identify which Channel of Communication Email, Face to Face, Letter, Memo, Oral Presentation, Social Media, Text, Video Conference would be appropriate in the following situations:
a Making a personal connection with a large audience and training across a geographic area
b Confirming a meeting date
c Conveying a formal message
d Sending brief, impersonal, or routine messages
e Delivering bad news such as terminating an employee's employment
f Good way to redirect customer's attention to website or other form of communication
g Introducing a persuasive message when goodwill and credibility are important
h Providing information when a response is not required
Match the audience characteristic age culture, economic, educationoccupation expectations, rapport'
a Stating in your email to a colleague who does not follow sports: "The proposal is a grand slam" or ordering a "biscuit and sweet tea when you are in California"
b Wording a message answering an elementaryschool student's request for information from your company the same as a message answering a similar request from an adult.
c Wearing shorts, shirt, and running shoes to meet with a banker to discuss a business loan
d Telling a new student at GHC in orientation ho make sure to check our SCORE and DL
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