1)

Lee Chen is a new middle manager at a large insurance company. As part of his management training he was required to attend a conference where the keynote speaker explained the benefits of expectancy theory as a means of improving employee motivation. Lee now wants to incorporate what he has learned, and believes that in order to properly apply the basic principles of expectancy theory he must:

Group of answer choices

provide a guarantee to her employees that she will provide a financial reward if they successfully perform their jobs.

ensure that the performance standards are attainable.

determine what rewards are valued by her employees.

determine if her employees consider the rewards offered adequate.

2)

Your Business Professor, asks you in class to distinguish, as defined by Frederick Herzberg in his Two-Factor theory, between motivators and hygiene factors. You respond by stating that the fundamental difference between motivators and hygiene factors is that:

Group of answer choices

overall, motivators related to greater job satisfaction, while hygiene factors made the work place a satisfying place to thrive.

motivators cause persons to work smarter, while hygiene factors cause people to work harder.

hygiene factors develop more loyalty from workers, while motivators make workers enthusiastic about moving on to a different company.

hygiene factors make employees more enthusiastic about the work itself, whereas motivators make employees enthusiastic about how many hours they have to work and their next day off.

3)

The management team at CarMart are looking for ways to ensure that their decisions about compensation, promotions and firings are based on sound information that meets legal requirements. One way to achieve this objective would be to:

Group of answer choices

make sure that these decisions are not influenced by the employee's immediate supervisor.

outsource all such decisions to an outside expert.

base all pay, promotion, and firing decisions using a subjective system.

establish an effective performance appraisal system.

4)

It is important to remember that the whole purpose of HRM is to improve the work life of employees while at the same time ensuring that the goals of the organization are achieved. To successfully manage the human resource activities within a company managers must be aware of the various factors affecting the company, including but not limited to:

Group of answer choices

the actions of their competitors.

the cost associated with hiring new employees.

the changes in technology.

the demographic changes within the market,