Question: 1. List some key factors that differentiate quality implementation among small and large companies. What things would smaller companies be better at than large companies?

1. List some key factors that differentiate quality implementation among small and large companies. What things would smaller companies be better at than large companies? If possible, study some companies to verify your hypotheses.

2. Examine some corporate websites and comment on the cultural values that are reflected in the information you find. How important do these organizations view quality?

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