Question: 1. List the six steps in the formal planning process. Suppose you manage a local business and you want to launch a new website. What

1. List the six steps in the formal planning process. Suppose you manage a local business and you want to launch a new website. What activities would you carry out during each step to create the site? 2. How do strategic, operational, and tactical planning differ? How might the three levels complement one another in an organization? 3. What accounts for the shift from strategic planning to strategic management? In which industries is this essential? Why

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