Question: 1. List three ways to decrease a conflict situation. What do you think are some pros and cons of each of these approaches? 2. Do

1. List three ways to decrease a conflict situation. What do you think are some pros and cons of each of these approaches? 2. Do you deal with conflict differently with friends and family than you do at work? If so, why do you think that is? 3. What is your usual conflict-handling style at work? Do you see it as effective or ineffective? 4. Describe a situation in which not having enough conflict can be a problem? (Hint: Review Figure 10.3 The Inverted Relationship Between Performance and Conflict to assist you in answering this question)

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