1. Management and Its Role in Efficiency and Effectiveness Select the word or phrase that best completes each of the following statements. Management can be defined as a set of activities including directed at an organization's resources, with the aim of achieving organizational goals in an efficient and effective manner. Lou is a supervisor at the Dairy Queen, where he focuses on setting employee schedules and training new employees. Lou's management role deals primarily with resources. Select the best answer to the following question. Target has posted a job description for the following open position: Responsibilities of the job include collating, preparing and interpreting reports, budgets, accounts, commentaries, and financial statements; controlling income, cash flow, and expenditure; managing budgets; developing and managing financial systems/models. Which type of organizational resource will this job manage? Physical Financial Human Information Successful companies generally achieve their goals efficiently and effectively. Efficiency refers to using resources wisely and without unnecessary waste. Effectiveness means making the right decisions and implementing them successfully. Good managers continuously evaluate whether they are achieving results in the most efficient and effective way, and then apply what they learn to future projects. Appiying what you know about efficiency and effectiveness, sefect the word or phrase that best completes the following sentences. A local freight company frequently dispatches trucks that are haif full and the crates are often missing their address labels. The company is You deliver pizzas for a local restaurant. At least once or twice per evening, the person taking phone orders writes down the delivery address incorrectly. Frequently, you are sent to make fust one delivery, even on busy days. Last night, after you arrived more than an hour late, a customer told you to "take the pizza back" because it was no longer hot. The pizza restaurant is Congratulations! You and two classmates received an At on your group project. As you reflect on the process, you make a list detailing why you warked together so effectively. Which of the following statements relate specifically to the effoctiveness of your group? Check all that apply. Each person in the proup focused on a different part of the research, so there was no duplication of efforts. Early in the semester, the group met with the professor to ensure that your proposed topic would meet all of the requirements for the broject. Using the course syllabus, the group made a checklist of what must be included in the project to earn the most points possible. Before starting to do research, each oroup member reviewed his or her dass notes and identified the themes that the professor seemed to emphasize the most in dass