$1.$ Management attempts to define and clearly specify the behavioural aspects of acceptable performance.

$2.$The audit is aimed at pinpointing problem areas where desired behaviours are not being carried out.

$3.$Third, specific behavioural goals must be set for each employee. Failure to specify concrete behavioural goals is a primary reason for the failure of many behaviour modification programmes.

$4.$ Employees and supervisors keep track of the employee$$s performance record compared to the pre$-$set behavioural criteria and goals. Discrepancies are noted and discussed.

$5.$ Finally, based on the assessment of the employee$$s performance record, the supervisor administers feedback and, where warranted, praise.

Which of these steps is important in sustaining the new behavior and why?