1. Meaning is: A. the symbols of the words or graphics. B. the written word. C. the...
Question:
1. Meaning is:
A. the symbols of the words or graphics.
B. the written word.
C. the person's interpretation.
D. the dictionary.
2. When sending emails in a business context, noise can be avoided by:
A. including a relevant subject line.
B. keeping the email as succinct as possible.
C. effective, but sparing, use of bold, italics, colours, bullet points and numbering.
D. all of the above.
3. reality for an individual is influenced by:
A. personal constructs.
B. culture.
C. conditioning.
D. All of the above.
4. When considering tone in professional writing, you will recall it can influence the opinion of your readers and customers. When is it a good idea to use sarcasm in written communication?
A. Just when you think it would be funny to use it.
B. When you know the audience really well.
C. Just about never.
D. When dealing with a really difficult problem.
5. Pooling the collective knowledge and skills of a group of people to solve problems or reach goals is known as:
A. cooperation.
B. media convergence.
C. crowdsourcing.
D. collective intelligence.
Income Tax Fundamentals 2013
ISBN: 9781285586618
31st Edition
Authors: Gerald E. Whittenburg, Martha Altus Buller, Steven L Gill