1. ____________occurs when workers deliberately slow down their pace or restrict their work outputs.

2. Prior to the development of scientific management principles, workers whose work pace was significantly faster than the normal pace in their work group were known as ________and were often unpopular with their fellow workers.

3.The Goal of Scientific Management is to___________

	a.	decreased wages for individual workers
	b.	find different ways to motivate workers
	c.	find the one best way to perform each task
	d.	make sure workers did not consider their work boring or repetitive
	e.	eliminate conflict between workers and managers

4.True or False. Frederick Taylor was the father of systems management

True

False

5.(Type in Response) Which person is responsible for the fact that most products are manufactured using standardized, interchangeable parts?____________

6. The ______________ approach to management focuses on the psychological and social aspect of work

7. Synergy occurs when______

	a.	a system of consciously coordinated activities or forces is created by an organization
	b.	productivity increases as a result of workers belief that management really cares about them
	c.	workers deliberately slow down their pace or restrict their work outputs
	d.	a system deteriorates
	e.	two or more subsystems working together can produce more than they can working apart

8. (True or False - Type in) The contingency approach to management holds that there is not one best way to manage an organization.

9. (True or False - Type in) Covert systems function without interacting with their environment.

10. (True or False - Type in) According to bureaucratic management principles, those higher in the chain of command do have the right to give commands, take action, and make decisions concerning activities occurring anywhere below them in the chain.