Question: 1 . Operations and supply chain management is concerned with the design and management of the entire system that has what function? 2 . What

1 .

Operations and supply chain management is concerned with the design and management of the entire system that has what function?

2 .

What are the two main competitive dimensions related to product delivery?

3 .

What is it about service processes that make their design and operations so different from manufacturing processes?

4 .

What are the three types of projects based on the amount of changed involved?

5 .

What relationship is there between learning curves and productivity measurements?

6 .

Is it possible to achieve zero inventories? Why or why not?

7 .

What recent changes have caused supply chain management to gain importance?

8 .

Distinguish between pure and mixed strategies in production planning.

9 .

What two basic questions must be answered by an inventory control decision rule?

10 .

What is the term used for an information system that links, schedules, dispatches, tracks, monitors, and controls customer encounters within a service organization?

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