1 ."Performance measurement for logistics managers is relatively recent. Their focus was previously directed toward other managerial activities." Do you agree or disagree with these statements?

Explain your position.

2 ."Metrics must focus on upon customer needs and expectations." Explain themeaning of this statement? Why have customers become more important for performance measurement? What role, if any, should customers play in developing supply chain metrics?

3.What role should employees, in general, play in the development of

performance metrics? Why is this role important?

4.How can demand management help to unify channel members, satisfy customer, and solve customer problems?

5.What are the basic elements of S&OP process? How do marketing, logistics, finance, and manufacturing contribute to each element?

6.What are the various fulfillment models? What are the strengths and weaknesses of each?

7.How can the term sustainability be defined and applied to supply chain management?

8.Does a relationship exist between the integration of the concepts of sustainability and supply chain management, and long-term economic success?