Question: 1. Please describe the five conflict handling modes as set forth in the Thomas-Kilman Conflict Mode Instrument. In doing so, please be sure to discuss

1. Please describe the five conflict handling modes as set forth in the Thomas-Kilman Conflict Mode Instrument. In doing so, please be sure to discuss the ramifications of underusing and overusing each.

2. Please describe and distinguish between the following alternative/appropriate dispute resolution methodologies: mediation, fact-finding, arbitration

3. Please describe and distinguish between the three models of mediation

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