Question: 1 ) Please read the case What Motivated Working in the Face of a Pandemie? given on Page number 558, chapter 12-Motivating Employees avilable in

1 ) Please read the case "What Motivated Working in the Face of a Pandemie?" given on Page number 558, chapter 12-"Motivating Employees" avilable in "Managment: A practical Introductiin" 10th edition by Angelo Kicicki, and Denies B. The queastions : Q2: What role did extrinsic and intrinsic motivation play in this case?

Q3 ) In search of assistance in creating a detailed plan for speech analytics implementation to improve customer service. Using Verint Technology Include in detail what is needed for each tier of optimization

Project plan for speech analytics by year:

year 1. Collection Optimization program

year 2. Security Optimization program

year 3. Problem solving Optimization program

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4. I try to make them feel what I really mean (1 is related to the visionary, 2 to the logical, 3 to action and 4 to the emotional).

4. What is the goal of the others in the network?

2. What we can learn from the past