1 point (Checkbox question: the correct answer is formed by selecting 1 to 4 of the options] - Why do the vast majority of projects not return the rate of return that the business case promised? No one made any attempt to try and improve productivity immediately after the change was made. Late delivery shifted some return in time, such that breakeven may not be possible The project went over budget, past its deadline, or had excessive scope creep The business case was too optimistic, anyway. 1 point (Checkbox question: the correct answer is formed by selecting 1 to 4 of the options] - Why does the Project Management Institute think IT projects are so much more difficult than other types of project? * Coding and testing take up most of the time, are hard to plan in detail, and are subject to excessive scope creep and rework. It's actually quite difficult to turn a complicated business problem into an algorithm that is programmable Most business people try to avoid making technology-related decisions Actually, they're not more difficult: IT people just make lousy project managers