$(1$ Point$)$

Question $5$:

$(1$ Point$)$

Question $6$:

$(5$ Points$)$

Needs Analysis

Using social cognitive theory as your guide, why was the training program not more effective?

Lack of a thoroughly defined assessment and evaluation model.

Lack of negative reinforcement methods and disciplinary action.

The power of peer pressure $($in this case negative$),$ which led the supervisors to not take the training seriously.

Lack of rewards and positive reinforcement. None of the above.

Consider Gagne$$s learning outcomes for the performance appraisal training program. What were the expected learning outcomes of the training program and what did trainees learn?

Expected learning outcomes involve verbal information, intellectual skills, cognitive strategies, and, perhaps most importantly, attitudes $($internal states$).$

Expected learning outcomes involve administrative skills Expected learning outcomes involve soft skills

Expected learning outcomes involve managerial skills None of the above.

What learning outcomes were not learned?

Attitudes $($internal states$)$ Skills

Learning

Situational awareness Self$-$efficacy.

How could the program be improved by using some of the concepts, principles, and components of social cognitive theory?

Some positive role modelling $($either through supervisors who were committed to the performance management process leading by example, or by having senior leaders in the training modelling the training behaviours$)$

Theoretical, textbook based assessment and evaluation as a means of performance feedback.

Repetitive reinforcement through rewards and punishments, highlighting desired behaviours versus undesired behaviours.

Use of passive learning media such as instructional video and$/$or pre$-$recorded lectures. None of the above.