Question: 1 point Soren is tasked with finding ways to improve customer service at their company through marketing research. Soren wants to know the following: how

1

point

Soren is tasked with finding ways to improve customer service at their company through marketing research. Soren wants to know the following: how does marketing research contribute to the management of customer service?

By avoiding modifications to customer service

By understanding whether and when adjustments are needed through evaluation

Through the implementation of changes to customer service by reviewing feedback

In consistent customer service practices without evaluation

1 point Soren is tasked with finding ways to improve customer

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