$1.$ Preparing E$-$mail Messages and Memos

Before sending a message, you must choose the proper communication channel. Although e$-$mail messages and memos are similar, they are not interchangeable.

Determine whether the following scenario should be handled in an e$-$mail or as a memo sent as an attachment in an e$-$mail.

You need to send a written performance review.

Memo attachment

E$-$mail

The content of your e$-$mails and memos will vary, but direct internal messages contain four main parts. Therefore, it is important to familiarize yourself with these four parts.

Identify the parts of the e$-$mail message indicated by the bracketed numbers.

To: Ellen Stanford

From: Thomas Gregory

$[1]$ Proposed Agenda for November $6$ Meeting

Dear Ms$.$ Stanford,

$[2]$ Please review the following agenda for our next shareholder meeting and recommend any changes.

$[3]$

$$ Rising stock prices

$$ Discussion of new investors

$$ Portfolios and new funding

$$ Introduction of new vice$-$president

$[4]$ Please send any changes to the agenda to me by $3$:$00$ p$.$m$.,$ November $3.$

Many thanks,

Thomas

Thomas Gregory

Financial Analyst

Office: $854\mathrm{.}454\mathrm{.}4356$

Fax: $435\mathrm{.}458\mathrm{.}9738$

Cell: $834\mathrm{.}435\mathrm{.}8490$

Which part of the e$-$mail is part $[2]?$

Opening with main idea

Closing with a purpose

Explaining in the body

Which part of the e$-$mail is part $[3]?$

Closing with a purpose

Explaining in the body

Subject line

Which part of the e$-$mail is part $[4]?$

Subject line

Opening with main idea

Closing with a purpose

Identify which component of e$-$mail messages and memos is described.

It reveals the point of the message immediately.

Opening with the main idea

Explaining in the body

Closing with a purpose

Which of the following would be the most effective use of e$-$mail by a businessperson?

When it is important to convey warmth

When disciplining or promoting an employee

For annual reviews

As a cover document for a longer attachment

Which of the following displays the strongest use of a subject line?

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