1. Pressures for local responsiveness are increasingly common in multinational business. Which of the following generally leads to these?

Group of answer choices

product is a commodity

host government demands

persistent excess capacity

low customer switching costs

trade liberalization

2. As presented in the text, technological standards are important in an industry because they are:

Group of answer choices

an important part of differentiation between competitors

a key determinant of a firm's diversification strategy

imposed by the government and have the force of law behind them

required in high-tech industries but no others

critical for interoperability and are linked with network externalities

3. JuliCloud's software interface failed to emerge as the standard in web-based storage. Which of the following is most recommended for this unfortunate firm to continue competing in this space?

Group of answer choices

patent their technology

licensing

pre-empt the market

find a niche

manage external expectations

4. Social complexity and unique configurations are most strongly associated with which source of organizational inertia?

Group of answer choices

Conformity

Operating Routines

Limited Search

Complementarities

Crisis Perception