1. Process interdependence (dependent events - triage before treatment in a packed ER) must be matched with the concepts of to understand why a system balanced to meet demand (that is, all departments have the same capacity to equal to expected demand) will go into a state of chaos (Think about Herbie and toothpick experiment). inventory throughput . . . statistical fluctuations 1. To make money, one must increase while simultaneously reducing both and . . . . . . . Operational expense, inventory, throughput throughput, operational expense, inventory inventory, operational expense, throughput none of the above 2. If you eliminate the mR portion of the XmR chart and the control limits of the X part, then what is left is called a flow chart cause & effect (fishbone) check sheet run chart none of the above 12. We talked about Goldratt's extension the definition of "the goal". Successful organizations must have all three P's both now in the future. Any strategy that clashes with any one of the P's should be discarded. The three P's are profit (make money), people (provide a secure and satisfying environment for employees), and provide satisfaction to the market. The last means producing the cheapest product/service the most unique product/service a quality product/service . . . . . 1124