1. Propose anew change initiative for your department / company. (2marks)

2. Describe a project on how the organization benefits due to the changes you want to initiate. (2 marks)

3. List the Deliverables and KPIs if possible. (2 marks)

4. List the organizational units and people responsible. (2 marks)

5. Training required to convince people involved and manage resistance? (2 marks)