Question: 1. Provide one metric example for each process below, based on the type of metric asked in the 2nd column of the table (6 points)

1. Provide one metric example for each process below, based on the type of metric asked in the 2nd column of the table (6 points)

Process/function Desired Metric Example Metric (Provide your answer here)

Uber Eat order delivery Operational (Internal)

Financial Advising Financial

Internet Connectivity (Not the speed) Customer (External)

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