1. ______ provides periodic information as well as exception reporting relating to operational efficiency , effectiveness , and productivity by extracting information from the corporate database and processing it according to the needs of the user . a . Office automation ( OA ) c . Management information systems b . Telecommunications systems d . None of the above 2. The information system which facilitates communication and increases productivity among managers and office workers through use of electronic devices is . a . Office automation ( OA ) b . Telecommunications systems d . None of the above c . Management information systems 3. All of the followings are true except : a . information systems , by themselves , can rarely provide a sustainable competitive advantage . b . strategic information systems may provide a sustainable competitive advantage . c . interorganizational systems always provide a sustainable competitive advantage . d . customer - focused systems may provide a sustainable competitive advantage . 4. The limitations of e - business / e - commerce can be seen in all of the following statements except : a . the lack of universally accepted standards for quality , security , and reliability . b . difficulty in integrating with legacy applications and databases . c . expensive and / or inconvenient access to the Internet for some users or businesses . d . lack of user - friendly interfaces to access information stored on computers running different operating systems . 5. A good example of Screen Sharing is a collaborative technology that falls in one of the following categories . a . same time and same place category b . same time and different place c . different time and same place d . different time and different place 6. The high - level map or plan of the information requirements of an organization , which is used to guide current and future operations , is referred to as : a . Conceptual data model b . Legacy system c . Logical data model d . none of the above 7. In .... transactions , both the sellers and the buyers are business organizations . b . B2C c . C2C d . B2G a . B2B 8. The major mechanisms for buying and selling on the Internet are : a . electronic catalogs b . electronic auctions c . online bartering d . all of the above 9. The kind of e - commerce that involves selling of goods and services among businesses is a . M - commerce b . C2C d . B2B c . B2C