$1.$

Question $1$

The one key metric is called

The Big A

The Big X

The Big Y

None of the above

$2.$

Question $2$

Accounting Systems are reliable and valid ways to understand the real benefits of improvement

False

True

$3.$

Question $3$

Meaningful metrics should directly support the organization$$s business strategy. Make sure to always maintain focus be keeping the number of metrics low yet process related. Metrics should also be timely and reflective of a balanced perspective.

False

True

$4.$

Question $4$

$\_\_\_\_\_\_\_$ is a ratio of the net income and investment

ROI

NPV

COQ

CBA

$5.$

Question $5$

We should only do a CBA after the completion of the project if the improvement is not realized.

True

False