$1.$

Question $1$

You encounter a problem that requires changes to the project plan your stakeholders agreed upon. Which of the following is the best choice for how to address the problem?

$1$ point

Present the problem succinctly to your stakeholders and offer a solution.

Present all the relevant project documents and send an email to your stakeholders.

Pause operations until your stakeholders address the problem.

Challenge your team members to do better and reward improved performance.

$2.$

Question $2$

As a project manager, you need to synthesize information about a problem to stakeholders. What should you do first in your synthesizing process?

$1$ point

Reread documents from previous projects.

Gather information from multiple sources.

Reread the project plan.

Make a list of steps to complete.

$3.$

Question $3$

OKRs combine a goal and a metric. What does this combination determine?

$1$ point

A key result

A measurable outcome

A reference point

A business model

$4.$

Question $4$

When escalating a problem to stakeholders, you reference that it might impact a company$-$wide OKR. Why would you make this reference?

$1$ point

It establishes that your project is the most important one in the company.

It makes it clear to the stakeholder that it is an important issue for them to address.

It distracts stakeholders from the actual problem.

It pushes the stakeholder to come up with their own solution.

$5.$

Question $5$

Which of the following items should be included in the body of an effective email to escalate a problem? Select all that apply.

$1$ point

One or two sentences that summarize your problem.

A complete list of team members and other project participants who are directly affected by the problem.

A brief paragraph that identifies documentation that your stakeholder might need to review to make an informed decision.

A sentence that identifies how the problem may impact your organization's OKRs.

$6.$

Question $6$

You are writing the closeout report for a project you are managing. You observe that your project plan called for an $$80,000$ budget, but actual costs totaled $$87,500.$ You note how the majority of extra costs were due to unexpected increases in the price of materials. Which part of your closeout report is the best place to document this information?

$1$ point

The project documentation archive

The lessons learned section

The performance baseline section

The outcomes section

$7.$

Question $7$

What is the purpose of the executive summary in an impact report?

$1$ point

To show senior stakeholders a performance overview of the project

To give senior stakeholders a concise description of positive outcomes within the project

To show senior stakeholders that all the tasks were completed

To allow senior stakeholders to give the team feedback on the project

$8.$

Question $8$

What is the difference between a closeout report and an impact report?

$1$ point

A closeout report demonstrates to the project manager if the team followed the proposed budget. An impact report demonstrates how much it cost overall to finish the project.

A closeout report is written for future stakeholders to describe the details of the project. An impact report is written for senior stakeholders to get an overview of the project in its closing.

A closeout report is written for the project manager to document the steps of the project. An impact report is written for stakeholders to have documentation of the steps in the project.

A closeout report demonstrates to the project manager that the project timeline has ended. An impact report demonstrates to the stakeholders that the project manager has followed the timeline.