(1) read the hbr article ‘profitable art of recovery’ and write an article from your own travel experiences on successful or failed recovery of service from business perspective. the article should be in 2 pages and be e-mailed in word before 12 november 2016. for grading, carry a hard copy to class on the first session after mid-term exam.(10%) points for writing a travel article: keen observer: always seek the descriptive element, the penetrating detail that truly brings your subject to life and illuminates its uniqueness. when interviewing someone, avoid the obvious descriptors such as color of hair and eyes; instead focus on timbre of voice, tilt of head, the gesture or mannerism that reveals character, the way light and shadow play across the face. likewise withplace, use imagery to evoke essential qualities; atmospherics and color are integral—the play of clouds, the tone of wind; use color dramatically—a cobalt sky; a sunset the color of apricots. active participant: be both dynamically and intimately involved with your subject; follow every lead and participate in every activity appropriate to the place you are writing about. get up early, stay up late, and experience new things all day long. depth of feeling: develop empathy for your subject; seek to experience it emotionally and do not hesitate to reveal something of yourself—how events and people affect you. openness to experience: seek the harrowing, the exhilarating, the unusual. canoe through the crocodile-infested waters; climb the treacherous cliff; stay up all night with the raucous carnival celebrants. in other words, be open to doing everything that might contribute to your understanding of the place you are writing about. be spontaneous—one of these activities may form the basis of the lead to your story. desire to seek knowledge and understanding: strive to know your subject deeply; it’s the way it is today because of the confluence of history, geology, exploration, warfare, cultural traditions, racial configuration, tourism, and a dozen other factors. understanding these elements will give perspective to your writing and help make it insightful and profound. desire to seek a high level in the craft of writing: use a strong first person point of view and a clear literary style to elevate and distinguish your writing. begin with an effective, original lead and end meaningfully. always be aware of diction, sentence variety, and quality of transitions. write so creatively and imaginatively that you leave your readers impatiently waiting to devour your next piece of writing.  

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From the recent past Ive been to many places Dubai and Doha in UAE Singapore Kuala Lumpur and Brunei in ASEAN region London and Paris in Europe etc but I always experience trouble in commuting every t... View the full answer