1) Royal Dutch Shell is dependent on

a) technology that has remained largely the same for centuries, while reserves of oil and gas have dwindled

b) technology whose costs are exclusively born by cost of sales

c) technology that is treated as both as an investment or capital expense and is expensed (R&D).

d) technology that is largely outsourced.

2) You have been asked to take a systemic approach to Diversity & Inclusion at Royal Dutch Shell. What does systemic mean in this context?

a. replace the two female executives who have left the company with outside hires at once.

b. create first time ever diversity program that engages employees at all levels.

c. assess the impact of the existing diversity program on gender, national and inclusiveness in corporate, exploration and production, and oil products ---and create program for assuring continuous recruitment, training, hiring and promotion.

d. focus on meeting the immediate requirements of oil exploration countries.

3) At the time of the Royal Dutch Shell case, the greatest future demand for oil and gas was anticipated in

1. Europe
2. North America
3. Africa
4. Middle East

4) Imagine that Royal Dutch Shell found itself unable to meet Nigeria's requirement that 75% of Shell's workforce in Nigeria be Nigerian locals. What kind of strategy could solve this problem?

a. S - Use new market entry success to move to another exploration market; T - Avoid the Government's threat to withdraw the contract by moving to another market

b. S- Move to another market; O - Invest in wind energy

c. W - Train local Nigerians and hire them; T - eliminate the Government threat to cancel the license.

d. W - train local Nigerians and hire them; O - Move newly trained Nigerians to an entirely new market.

5) Post-merger integration at CEMEX is an example of

a.global strategy

b.international strategy

c.nationalistic strategy

d.local resposiveness