Question: 1 . Rules and procedures are effective when individuals follow them. Would you expect them to work with Gonzo? What should Steve Sharma do to

1 .

Rules and procedures are effective when individuals follow them. Would you expect them to work with Gonzo? What should Steve Sharma do to get Gonzo onside?

2 .

Outline a plan for Doug that provides:

Some immediate short

-

term fixes for his current pressing problems

Guidance for how to deal with shadow IT in the future

Suggestions for how to adapt IT to better support how the business wants to work

3 . (

Additional Question

)

Describe at least three major concerns you have regarding the feasibility of your plan e

.

.

personality conflicts, organizational buy

-

,

managerial support, etc. How would you address these concerns in your plan?

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