Question: { 1 SECTION A Question 1 i) Briefly describe the term operations management. ii) List five important differences between good production and service operations. What

{ 1 SECTION A Question 1 i) Briefly describe the term operations management. ii) List five important differences between good production and service operations. What are models and why are they important in operations management. Briefly describe the following terms as used in operations management. iii) iv) a) Strategy b) Productivity c) Competitiveness d) Forecasting e) Quality f) Supply Chain Management g) Project Management

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