1. Select the most relevant answer. Important world tourism issues in the last 10 years are...

a. Continue concern for safety and security in tourism

b. Impact of fuel costs on tourism

c. Strategic tourism planning for communities and nations

d. All three answers

2. There has been an increase in UK hospitality businesses facing financial problems. Why?

3. Using a PESTEL instead of PEST analysis tool adds what extra impacts to the external analysis?

4. Micro environment includes:

a. Political, economics, social and technical environments

b. Political, economics, social, technical, environment and legal environments

c. Competitors, industries, markets and sectors impacting on the organisation

d. Geographic markets and demographic markets

5. Using the model LoNGPEST (Capon, 2004) allows the business to separate the difference impacts. These are:

a. Local, national, global, political, economic, social and technological impacts

b. Local, natural, general, political, environmental, social ans technological

c. Legal, national, general, political, environmental, security, technical

d. Legal, national, global, political, economic, social, and technological