1) Select whether the following statement is true or false: Banks require that collateral documents should be attested by two witnesses because if the customer or surety claims at a later stage that he/she never signed the collateral document, the two witnesses can testify in this regard.

a. True

b. False

2) When assessing a credit application, it must be determined whether the customer previously had any loans or accounts with the same bank at which the customer now applies for a loan, and to assess how well such accounts were managed by ther customer. Select one of the listed items below that will be the best source of information for this purpose. (Please note: only ONE of the options is correct).

a. Trade references.

b. Bank statements.

c. Credit bureau report.

d. Internal bank references.

e. Application form.