Question: 1 Sometimes people bringing you a problem are just looking to vent, so leaping into action is not always appropriate. Status: [object Object] 1 point

1 Sometimes people bringing you a problem are just looking to vent, so leaping into action is not always appropriate. Status: [object Object] 1 point True False 2. Question 2 The rules for complaint handling include: Status: [object Object] 1 point A. Nobody knows anything B. Ignorance breeds pessimism C. Keep notes D. Take it personally E. A and B

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