1. Statutory procedures outline the provision of care and support services for children and young people in need. They address the rights of children and young people, and the responsibilities of people or organisations caring for them.

List five areas that are covered by statutory procedures.

The answer is in the text for this Performance Criterion. You can add to the list if you choose. 200 words

2. How could you explain the behavioural rules and the consequences of non-compliance to a child or young person in residential care?

To answer the question, you need to address both the way in which information should be provided and the information the child or young person needs. Provide a detailed answer. 200 words

3. A fourteen-year-old resident has come to you asking about what they should do if they have a complaint they want to have investigated. They have spoken to one of the other support workers in the facility but that person did not seem to take the issue seriously and nothing further has been done.

The young person wants to know what they should do next. They understand that there are mechanisms for addressing concerns or disputes within the residential care providing organisation, (eg: between the service user and the provider) but need some information about what to do.

You find a quiet place where the two of you can discuss the issue.

What can you communicate to the child about the procedures that can be followed to resolve the problem?

To answer this question, you can summarise the information in the text for this performance criterion. 200 words

4. How can workers check and clarify a child or young person's understanding of their rights and expectations relating to direct care? 150 words

5. Why should documentation be timely, accurate and correctly maintained in line with organisational policy and procedural requirements?

You can read and summarise the text for this Performance Criterion to answer the question. 150 words

6. Explain the process for negotiating strategies for the use, maintenance and disposal of child or young person's personal possessions and consumables? 150 words

7. How does a strong, supportive relationship with workers help to maximise a child's or young person's involvement in development opportunities?

Provide a detailed answer that takes into consideration contributing to the child's or young person's self-confidence and sense of security, and working to build on their strengths and abilities to increase their motivation for participation in development opportunities. 200 words

8. How can workers encourage and support children or young people who attend school, undertake vocational training or are ready to engage in the employment market? 150 words

9. How can workers ensure that children and young people in out-of-home can access the health care education suited to their individual needs? 150 words

10. A 14-year-old girl has moved into residential due to a history of neglect and abuse. She recently started high school and is able to continue attending the school was at before going into care, but she has difficulty adapting to the new environment and making friends. She struggles with self-esteem and anxiety issues stemming from her past experiences and appears to be losing weight because she is not interested in eating. You believe that she would benefit from extra support to address her emotional, trauma and social support needs.

How can you ensure that she can access the support she needs? 200 words

11. When addressing the child or young person's care needs, their vulnerabilities must come into consideration. Assessing vulnerability involves evaluating an individual's level of susceptibility to harm, exploitation, or adverse outcomes in various aspects of their life. Vulnerability assessments can indicate the individuals who are likely to require additional support, protection, or intervention, in particular if they have been exposed to violence, abuse and neglect.

How can the vulnerability of children and young people who have experienced violence, abuse, or neglect be assessed? 200 words

12. What can workers do to help a child or young person adjust to settlement?

Settlement requirements refer to the needs of the child or young person when they are transitioning back into the family, moving on to independent living or settling into alternative placements. They will need resources, services and ongoing support. 200 words

13. To provide suitable care for children and young people, and to assure smooth transitions workers will collaborate with other professionals. When doing this it will be necessary to establish and follow clear protocols.

Read the text for this performance criterion and use it, or conduct research and use your own experience to explain what protocols are, and develop a list that demonstrates your understanding of the protocols that should be followed when workers and other professionals collaborate. 200 words

14. The type of financial advice and support provided to the child or young person transitioning or reintegrating will depend on their age and on the circumstance associated with their re-integration, however, all young people need to develop financial literacy.

What common budgeting practices will help young people manage their finances? 150 words

15. Describe the signs of abuse and neglect and the impact abuse has on children and young people.150 words

16. How do observation and direct questioning work together to provide a comprehensive assessment of a child or young person's developmental status?200 words

17. Provide three examples of questions you might ask a seven-year-old, to gather relevant information about their developmental progress.

Explain how the answers to these questions would aid in your assessment of their developmental status. 150 words

18. Why is it important for workers to review documentation when a client first accesses community service organisations?

Provide at least three types of documentation that can be reviewed and the information that might be found in them. 200 words

19. What steps can workers take to obtain consent from the person? 200 words

20. How can the consultation with carers, family, or significant others contribute to determining a client's developmental status and inform the care planning process? 200 words

21. A usually vivacious and outgoing 12 year old, who enjoyed going to family events and outings, has recently been exhibiting withdrawn behaviour and a lack of engagement with family and friends.

A) Identify and describe three potential factors that might have contributed to the child's recent behavioural changes.

B) Explain how each factor could have impacted on the child's presence and behaviour.

22. You are a community service worker and you have been assigned to work with a nine-year-old child who has recently migrated to Australia with their family. The child's teachers have noticed that they seem to be having difficulty interacting with their peers during play and will often be seen playing alone. They seem to struggle with the English language, which affects participation in class activities.

How would you gather relevant information regarding the child's developmental status?

Describe three factors you would consider determining the suitability of community services being provided to the child. 200 words

23. Explain how a strengths-based approach can enhance the assessment of an individual's developmental status and contribute to their empowerment. 150 words

24. Why is it important to consult with the person and significant others about a person's strengths-based developmental status? 150 words

25. A five year old is exhibiting delayed speech development and is frequently observed playing alone, avoiding eye contact with both peers and adults. Their parents report that they often find them unresponsive to verbal cues at home. In school, the child's teachers have noticed they have difficulty with following instructions and a tendency to react negatively to loud noises.

Identify at least three potential risk factors related to their developmental issues and describe the potential impacts of each. 200 words

26. You are a community services worker tasked with assessing a 14-year-old high school student who has been referred to the school counsellor due to recent behavioural changes. They have always been a bit of a loner but was previously content with a small group of close friends. However, over the past three months, teachers and their friends have noticed more withdrawn behaviour, a lack of interest in hobbies, and declining academic performance. The teen, who was known for their passion for art, has stopped submitting assignments for art class, which was a favourite subject. Their physical appearance has become increasingly unkempt, and there are visible signs of fatigue.

List at least four key factors across different stages of human development that could be impacting them.

What are the potential effects of these factors on their developmental status?200 words

27. During a home visit, you notice that a 10-year-old with autism, is exhibiting signs of severe malnutrition.

A) Describe the indicators that would lead you to believe that this is a potentially serious issue and requires referral to additional service providers.

B) Explain the process you would follow to ensure they receive the necessary care, including the services that you will refer to.

In your answer include the organisational policies and procedures that guide the process you follow. 200 words

28. Briefly describe at least four types of documentation that is used for documenting developmental issues and might be found in a client's record. 150 words

29. Why should workers follow organisational policies and procedures for documenting developmental issues? 150 words

30 . During a home visit, you observe potential signs of abuse involving two individuals in your care: a child showing indicators of physical harm and an elderly family member who appears to be the victim of financial exploitation.

Explain your responsibility to report allegations or suspicions of child abuse and elder abuse according to legislative requirements in your jurisdiction.

In your response, consider:

• mandatory reporting requirements and to whom incidents must be reported
• the Serious Incident Response Scheme (SIRS)
• Priority 1 and 2 incidents and the differences in reporting

31. Describe the steps you would take to document and report a case where you observed signs of potential neglect in a child or young person, ensuring the procedure adheres to organisational policies and procedures. 200 words

32. Describe in your own words the four main components and the four types of attachment identified in attachment theory. 150 words

33. Describe two ways in which trauma can impact each developmental domain.

A) Emotional and psychological.

B) Cognitive and academic.

C) Physical.

D) Social and behavioural.

34. You are a community service worker in a family support program that assists parents with young children. You hold strong personal beliefs about parenting, particularly around discipline. You believe that strict discipline from a young age is essential for a child's development and often share this view during parenting workshops.

You are assigned to work with a single mother who practices a more relaxed style of parenting. The mother believes in allowing her children significant autonomy to foster independence and creativity. During a home visit, you observe this parenting approach and feel it is too lenient, worrying the children lack structure. You fear the children will grow up without discipline and face difficulties in school and later life.

A) What impact might your values and attitudes have on your work?

B) What strategies can you employ, to ensure that your personal values do not negatively impact your professional advice and support to the mother?

35. Explain how health service organisations can identify the potential impact of cultural factors on service delivery to Aboriginal and/or Torres Strait Islander clients. 150 words

36. List 15 issues (historical or current) that influence relationships and communication with Aboriginal and/or Torres Strait Islander people and explain why it is important to identify these cultural factors when designing and delivering services. 250 words

37. To establish the key aspects of cultural safety it will be necessary to consult with Indigenous co-workers, community members and elders. Explain cultural safety, its importance to relationships between service providers and Indigenous communities and how it can be integrated into your own work and workplace. 200 words

38. How can you ensure that your work practices are grounded in awareness of your own cultural bias? 150 words

39. Explain what cultural competence is and what it means in terms of reflecting awareness of your own and other cultures in your work practices. 150 words

40 . How can you develop communication techniques and work practices that show respect for the cultural differences of Aboriginal and/or Torres Strait Islander people? 200 words

41. Explain the benefits of engaging Aboriginal and Torres Strait Islander community service workers, interpreters and cultural brokers. 150 words

42. Explain how it is possible to support the development of effective partnerships between staff, Aboriginal and/or Torres Strait Islander people and their communities 200 words

43. How might the indigenous perspective on health and health issues impact on the design, documentation and delivery of services and programs? Conduct independent research if needed. 150 words

44. What does it mean to say that Indigenous people need to be self-determining and to have some control over community services and programs? What strategies might be implemented to support this? 200 words

45. Explain why outcomes and measurement metrics must be identified and agreed upon. Who should participate in the agreement and the subsequent evaluations of the strategies and outcomes, and why? What is this likely to achieve? 200 words

46. Why is it necessary to evaluate programs and services against desired outcomes? 200 words

47. Why is it important to appropriately engage and involve Aboriginal and/or Torres Strait Islander people in the revision of strategies? 200 words

48. Explain the concept of cultural awareness and its link with cultural competence and cultural safety. 200 words

49. Make a list of at least eight areas of legislation that apply in the context of Aboriginal and Torres Strait Islander cultural safety and explain why legislation is necessary. 200 words

50. Explain how the diversity of Aboriginal and/or Torres Strait Islander cultures will impact on service delivery. 200 words

51. There are many historical and current factorspolitical, social and economic issuesthat impact on Indigenous health and the engagement of indigenous people with health and community services. List 15 of those issues.

52. Briefly explain how western systems and structures impact on the engagement of Aboriginal and/or Torres Strait Islander people with community services/ service providers. 200 words

53. What factors contribute to Aboriginal and/or Torres Strait Islander ill health and what are some of the common diseases experienced by indigenous people? Conduct independent research if needed. 200 words

54. How can service providers involve Aboriginal and/or Torres Strait Islander people in the planning and delivery of services and programs? 200 words