Question: 1 . Suppose you bought a new printer from ABC Ltd Company. The printer is not functioning properly. Write a claim letter to a company

1. Suppose you bought a new printer from ABC Ltd Company. The printer is not functioning properly. Write a claim letter to a company asking them to compensate you for the defective printer. (2.5 Marks)
2. Now, assuming you are the claims supervisor in ABC Ltd company, what communication channel would you choose and why? (2.5 Marks).

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