Question: 1- Suppose you were tasked with developing the customer service qualities required for an external customer service role. Provide 4 customer service characteristics or skills

1- Suppose you were tasked with developing the customer service qualities required for an external customer service role. Provide 4 customer service characteristics or skills you would require if you were tasked with hiring for an external customer service role.

1A- Explain why you believe these 4 qualities are important/should be required?

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