1. Technical skills involve the ability to build cooperation within the team being led. a. true b. false Q2. A manager who wastes resources to achieve organizational goals may be effective but inefficient. a. true b. false Q3. When an individual loses interest in his career, fails to keep his job skills updated, and suffers a lack of productivity, he has most likely entered which stage of his career? a. maintenance b. establishment c. exploration d. trial e. decline Q4. As a manager moves from lower-level management to upper-level management, conceptual skills become more important and technical skills less important. a. true b. false Q5. To be effective, a manager must simply understand how the four management functions are defined and related. a. true b. false Q6. Effective managers should assume the responsibility of assisting their subordinates in career development. a. true b. false Q7. The statement that management principles are universal means that these principles apply to all types of organizations and organization levels. a. true b. false Q8. Management is the process of reaching organizational goals by working with and through people and other resources. a. true b. false Q9. Managerial effectiveness is measured by the extent to which the manager achieves organizational goals. a. true b. false Q10. The lower-level analysis portion of the classical approach concerns the management function as a whole. a. true b. false Q11. Which of the following researchers has made the greatest contribution to the human relations movement? a. Frederick Taylor b. L. Thomas Hopkins c. Lillian Gilbreth d. Abraham Maslow e. Henry Fayol Q12. The classical approach to management was the product of the first concentrated effort to develop a body of management thought. a. true b. false Q13. The management system is a closed system. a. true b. false Q14. The management science approach emphasizes the use of the scientific method and mathematical techniques to solve operational problems. a. true b. false Q15. Gantt's favored compensation system incorporated a piece-rate system and a bonus system. a. true b. false Q16. Which of the following is most accurate when describing the management thinking that emerged as a result of the Hawthorne studies? a. social relationships are unimportant in worker performance b. the emphasis should be placed on task efficiency in job design c. the human variable in organizations required much more analysis d. job design should involve the bonus system e. managerial problems should be solved through the utilization of management science techniques Q17. In order to successfully utilize contingency management concepts and tactics, managers must first consider the realities of the specific organizational circumstances they face. a. true b. false Q18. ________ performed motion studies of bricklaying a. Henry Gannt b. Frederick Taylor c. Frank Gilbreth d. Abraham Maslow e. Henri Fayol Q19. The philosophy that you should act in a way you would expect others to act toward you is known as the utilitarian principle. a. true b. false Q20. There is very little controversy regarding the need for corporations to be actively involved in socially responsible behavior. a. true b. false Q21. One of the strong arguments for business performing socially responsible activities is that business is a very influential member of society, so it has the responsibility to help maintain and improve the overall welfare of society. a. true b. false Q22. Organizations characterized by attitudes and behaviors consistent with either the social responsibility or the social obligation approach are generally more socially responsive than organizations characterized by attitudes and behaviors consistent with the social responsiveness approach. a. true b. false Q23. One of the areas of social responsibility is employment practices. a. true b. false Q24. The first step, or phase, in converting social responsibility policies into actions is the recognition by top management that the organization has some social obligation to all organization members. a. true b. false Q25. Which of the following stakeholders is owed the obligation of having debts repayed? a. Banks and Lenders b. Consumers c. Government d. Stockholders Q26. All ethical and unethical conduct within an organization needs to be covered in one code of ethics. a. true b. false Q27. Reverse discrimination is the term used to describe inequities affecting members of the minority group as an outcome of programs designed to assist the majority group. a. true b. false Q28. 'Token' employees are always given very high visibility in an organization. a. true b. false Q29. Minorities as well as women often face a 'glass ceiling' limiting their potential advancement. a. true b. false Q30. Role conflict refers to having too many expectations to comfortably fulfill. a. true b. false Q31. Diversity is the degree of basic human differences among a given population. a. true b. false Q32. Men can be victims of sexual harassment. a. true b. false Q33. Managers cannot rise to the challenge of managing a diverse workforce unless they recognize that many employees have difficulties coping with diversity. a. true b. false Q34. The culture-specific approach gives employees a genuine non-appreciation for the culture they are about to encounter. a. true b. false Q35. Third-country nationals are organization members who are citizens of the country in which the facility of a foreign-born organization is located. a. true b. false Q36. One of the similarities of international management and domestic management is that the vast majority of countries experience the industrial revolution at the same time. a. true b. false Q37. Which of the following attitudes is generally considered most appropriate for long-term organizational success? a. geocentric b. egocentric c. ethnocentric d. polycentric e. no one attitude is best Q38. Host-country nationals are organizational members who are citizens of one country and who work in another country for an organization headquartered in still another country. a. true b. false Q39. Importing is the buying of goods or services from another country. a. true b. false Q40. Our multinational company hires the best managers for our operations, regardless of the location of those managers. We practice which approach to hiring? a. ethnocentric b. polycentric c. polyhedric d. egocentric e. geocentric Q41. The maximum level of international activity on the continuum of international involvement is a transnational organization. a. true b. false Q42. The increased distance associated with multinational corporations makes communication between the different divisions easier. a. true b. false Q43. With respect to corporate entrepreneurship, sustained regeneration occurs when firms develop new culture, processes, or structures to support new product innovations. a. true b. false Q44. Individuals with extended social networks are more likely to identify potential entrepreneurial opportunities than those with more narrow social networks. a. true b. false Q45. Angel investors help approximately 50,000 companies get off the ground each year. a. true b. false Q46. Opportunity evaluation is the first stage of the entrepreneurial process. a. true b. false Q47. ________ refers to the activities and investments committed to gain returns from the new product or service arising from the opportunity. a. Illusion of control b. Information asymmetry c. Exploitation d. Entrepreneurial risk Q48. ________ is the likelihood and magnitude of an opportunity's downside loss. a. Feasibility analysis b. Entrepreneurial risk c. Entrepreneurial alertness d. Information asymmetry Q49. Venture capitalists are wealthy individuals who provide capital to new companies. a. true b. false Q50. ________ is the first step of the entrepreneurial process. a. Opportunity exploitation b. Opportunity feedback c. Opportunity identification d. Opportunity evaluation