1 The first step in creating a work breakdown structure (WBS) is to _____. a. mark all recognizable events b. determine time requirements c. list all tasks d. estimate task completion time and cost 2 points QUESTION 2 A _____ might involve maximums for one or more resources, such as time, dollars, or people. a. successor task b. constraint c. task ID d. milestone 2 points QUESTION 3 A _____ consists of horizontal bars, connected with arrows that indicate task dependencies. a. Gantt chart b. viewport c. Scatter chart d. wireframe 2 points QUESTION 4 A _____ is a Unified Modeling Language (UML) technique that visually represents the interaction between users and an information system. a. surface flowchart b. scatter diagram c. use case diagram d. user-based flowchart 2 points QUESTION 5 To evaluate _____, a systems analyst needs information about projected future volume for all outputs, inputs, and processes. a. scalability b. reliability c. compatibility d. applicability 2 points QUESTION 6 In an interview, _____ limit or restrict the response. a. open-ended questions b. closed-ended questions c. leading questions d. objective questions 2 points QUESTION 7 A _____ documents the details of a functional primitive and represents a