1. The implementation of large scale information systems necessitates the need for change to jobs and structures. Discuss FOUR reasons why people resist such change.

2. When choosing a transaction processing system an organisation can select a system that is; custom designed and developed, designed and developed by the end user, or implementation of an off-the-shelf application.

Discuss which of the three options is best by including arguments for your chosen option and arguments against the other two options.