1. The type of processing system which is used for highly standardized products (low vanely) is A continous B. Intermittent C. project D. batch 2. Which of the following is not a reason for redesigning a product or service? A. to reduce labor or material cost B. to increase the level of employee satisfaction C. to increase the level of customer satisfaction D. to attract and increase customer demand 3. The advantages of standardization include which of the following? (1) The opportunity to freeze design at a very early stage (II.) Fewer parts to deal with in inventory (III.) Reduced training cost and time (IV.) Purchasing is more routine A. III B.IN CIII D. I. III. IV E. I, II, III, IV Which of the following is not a characteristic of service operations? A intangible output B. high customer contact C. high labor content D. easy measurement of productivity E. lom uniformit of output